Shipping policy

Shipping Policy

At BuyGenZ, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully.

Delivery Time:

• All orders are delivered within 3–4 business days across the UAE.

• Orders are processed within 1 business day after payment confirmation.

Shipping Charges:

• Enjoy free shipping on all orders. No hidden fees!

Order Tracking:

• After your order is shipped, you will receive a tracking number via email.

• You can monitor the status of your shipment directly through the courier’s website.

Important Notes:

• Delivery times may vary slightly during public holidays, peak shopping seasons, or unforeseen courier delays.

• We are not responsible for delays caused by incorrect shipping information provided by the customer. Please ensure your address is correct.