Contact information

Customer Support Policy

We are committed to providing fast and helpful customer service.

Contact Information:

• Email: support@buygenz.com

• Working Hours: Sunday–Thursday, 9 AM–6 PM (UAE Time)

Response Time:

• We strive to respond to all inquiries within 24 hours.

Customer Care:

• For questions regarding product use, returns, or refunds, our team is happy to assist.

• Please provide your order number when contacting support to expedite assistance.